1. Who we are
Platform Development ("we", "us", "our") is a web, social media and content studio based in London, United Kingdom. We are the data controller for the personal data described in this policy. You can reach us at hello@platformdevelopment.co.uk.
2. What data we collect
- Enquiry details you provide via our contact form — your name, email address, the services you're interested in, your budget range and your message.
- Mailing-list details — your email address if you sign up for our newsletter or request our free guide.
- Communications — the content of emails, WhatsApp messages or calls you have with us.
- Technical data — basic, non-identifying information such as approximate location, device and browser type, collected by our hosting and any analytics we enable.
3. How we use your data
- To respond to your enquiry and provide a quote.
- To deliver the resources or newsletters you've asked for.
- To provide and improve our services to clients.
- To send occasional marketing where you've opted in — you can unsubscribe at any time.
4. Lawful bases
We rely on: your consent (for marketing emails and our mailing list); legitimate interests (to respond to enquiries and run our business); and contract (to deliver services to clients). You can withdraw consent at any time.
5. Sharing & processors
We don't sell your data. We share it only with trusted service providers who help us run our business, including:
- Cloudflare — website hosting and security.
- Formspree (or similar) — to deliver contact-form submissions to our inbox.
- Google — email (Google Workspace) and, where enabled, privacy-friendly analytics.
These providers process data under their own terms and appropriate safeguards.
6. Cookies & analytics
Our site uses minimal cookies. We use local browser storage only to remember small preferences (for example, that you've dismissed a pop-up). If we enable analytics, we configure it to respect your privacy and avoid collecting unnecessary personal data.
7. Data retention
We keep enquiry and client data only as long as needed for the purpose it was collected, or as required by law (for example, tax records). You can ask us to delete your data at any time.
8. Your rights (UK GDPR)
You have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to data portability. To exercise any of these, email hello@platformdevelopment.co.uk. You also have the right to complain to the UK's Information Commissioner's Office (ICO) at ico.org.uk.
9. Security
We take reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS) and access controls on the tools we use. No method of transmission is 100% secure, but we work to protect your information.
10. Changes to this policy
We may update this policy from time to time. The "last updated" date above shows the latest version.
11. Contact
Questions about your data or this policy? Email hello@platformdevelopment.co.uk or call +44 7387 819501.